FAQ

Who makes Dark Matter Hot Sauce?
Made in small batches with quality ingredients, Dark Matter Hot Sauce is manufactured by Chicago Johnny's.  You can learn about Chicago Johnny's on their website here

What is The Dear Jack Foundation?
DJF is an incredible organization that supports the adolescent and young adult cancer population through advocacy and funding of initiates that target their unique set of needs.  To donate directly or to learn more, please visit DJF here!

How can I contact you?
General inquiries can be emailed to contact(at)darkmatterhotsauce.com

Do you ship internationally?
We do not currently ship outside of the US.

How long does it take you to ship my order?
Pre-sale items will have an 'estimated ship by' date on the product listing.  Otherwise, we try to ship your order within 1-3 business days!  

How are orders shipped?
Orders ship via USPS priority mail.

What is your return policy?
As this is not only a food item, but also a limited edition product, we do not offer returns on the hot sauces.  If you have a problem with your order please contact us.

Do you have permission to use the artists featured on your hot sauce bottles?
Absolutely!  If you see your favorite band, artist, actor, etc. on our site it's because they've given us direct permission to use their face/image. 

What's up with all the 11:11's? 
If you're asking this question, we're guessing that you didn't grow up listening to Something Corporate.  11:11 is a reference to Konstantine, a Something Corporate song.

What does limited edition actually mean?
Any limited edition bottles will only be printed one time.  Once a design sells out, that's it.  We will never re-print the same design twice.  Each limited edition bottle will be numbered and comes with a certificate of authentication.  

How many limited edition bottles are there per design?
Each limited edition bottle is numbered & limited to 1,111 products for public sale.  Number '0' is reserved for represented artist & number '00' is reserved for Chicago Johnny's.  A total of 1,113 bottles exist & 1,111 are available to the public.